Payment
All products must be paid for in advance of dispatch. Payments can be made using Visa, Visa Debit, Visa Electron, Maestro, Master Card or PayPal. All prices are stated in Swiss Francs and include VAT; prices are subject to change without notice.
Delivery
We aim to dispatch all orders within 28 days. 
Packages can still be classed as in transit up to 14 days from the date that it has been dispatched. Therefore if you have not received your order, please wait 14 days from the date that you are notified of dispatch before contacting us.
If 14 days have passed then please contact us either by email on contact@sgsstudios.photography or call +41 21 565 0688  We will always endeavour to rectify the situation for you as soon as possible.
Cancelling an order
As our photography products are bespoke and each order is custom made, orders can only be cancelled within 24hours of being placed. Orders for digital download products cannot be cancelled once the download has been sent.
Returning products
All orders placed by you that contain an image, will be individually printed for you. Therefore it is not possible to return an order or claim a refund if you have made an error. Orders for digital download products cannot be refunded once the download has been sent.
Complaints
Complaints must be made directly to SGS Studios within 3 working days of receipt of goods. All complaints should be sent via email to contact@sgsstudios.photography
Credit Card information
SGS Studios does not retain any information regarding your credit or debit card number, expiry date or card security code.
Personal information
SGS Studios will not sell, distribute or disclose information about you either as an individual or your personal usage of the site without your consent or unless required to do so by law. The Information we gather may include name, delivery address, email address, telephone number, and any personal preferences in connection with your order.
Copyright
SGS Studios retain the copyright on all photographs – they may not be copied, published or reproduced without our written permission.

Company Number : CH-280.1.020.358-6

Company postal address: Rue de la Dent 7, 1342 Le Pont, Vaud

Telephone number: +41 21 565 0688